the preventive benefits you get after the health care law. ♪ medicare open enrollment. now's the time. visit medicare.gov or call 1-800-medicare. ♪ >> phenomenal job. the good news the help has been coming. >> we had a good plan. >> it's been excellent. >> well executed. >> let me thank you and your entire team. >> a lot of criticism of fema back in the katrina days and today you hear nothing, but good things about fema. >> i want to thank craig fewgate, craig lives and breathes this stuff. >> all right, you know, i'm hearing all of this glad-handing and back slapping and i have a lot of friends, obviously, family in the metropolitan area around new york, a lot of friends very close ones in staten island. i knew what was going on. and i want you to juxtapose these guys high-fiving each other and this. >> fed up, fed up, this line, that line. what are we? is this america? >> we have no food. >> people trapped in here still. >> don't have anything anywhere to go, i don't have no clothes. >> people here still hurting, still looking for people. i mean, it's crazy. >> nothing's been done here.